General Practice

FAQ

What if I am in crisis right now?

Please call 911 or go to your closest hospital emergency room. You can also use the crisis text line to reach professional mental health crisis counselors.

Crisis Text Line
Text HOME to 741741

Where are you located?

I generally see clients in my office in San Rafael, California, or at Heart and Mind Equine in Woodacre, California.

However, I also offer phone or online sessions and travel the world offering workshops and speaking about orchids: highly sensitive people.


What are all the letters after your name and what do they mean?

Alane Freund, MS, MA, ICHS, LMFT, ES, MHS, HSP.

  • MS, MA: I have two master’s degrees: an MS in Clinical Psychology and an MA in School Counseling.
  • ICHS is International Consultant on High Sensitivity. The ICHS are a select group of professionals specially trained by Dr. Elaine Aron to consult and educate about the research, science, and characteristics of sensory processing sensitivity, the trait HSPs have. We are experts and also a speakers’ bureau.
  • LMFT is my license to practice psychotherapy in the state of California: Licensed Marriage and Family TherapistTo become licensed, LMFTs obtain 3000 hours of supervised experience in addition to a graduate degree in psychology (Lic. #LMFT36077).
  • ES, MHS: I am also certified by the Equine Assisted Growth and Learning Association as both an Equine Specialist (horse professional) and a Mental Health Specialist (equine assisted therapist).
  • HSP: And by now you know I am one of the 20%, a highly sensitive person.
How long Is a typical session?

Most therapy sessions are 50 minutes long whether tele-therapy, phone consultation, in the office, or equine assisted therapy. Family, couples, and intake sessions are often longer, 60-75 minutes.

What can I expect in therapy or consultation?

Having been a therapist for three decades, I have a deep and diverse toolbox. Our underlying goal will be to find solutions. As a solution-oriented therapist, I believe that every client has their own answers that can be discovered by helping them tell their story.

How do I make an appointment?

To make an appointment, please reach out to schedule an initial consultation.

There is a contact form on this website, or you can call me at (415) 203-6600. We will chat briefly on the phone about your needs and schedule an initial appointment, or I will offer you referrals if we are not a good fit.

What are your rates?

I offer a one-time complimentary phone consultation for potential new clients to see how I may be of assistance. Individual and family consultations or therapy appointments are all $345 each. They are 45-55 minutes and the same fee whether on the phone, video, in person, or with the horses. 

 A 5-pack of consultations is $1,500 and a 10-pack of consultations is $2,500. Please visit areyouhighlysensitive.com to schedule ongoing consultations, or email [email protected] to request a link to schedule your complimentary phone consultation.

Sensitivity Circles are monthly or weekly online small group sessions on particular themes including: Parenting, Highly Sensitive Professionals, HSPs and Relationships, Highly Sensitive Women over 50, Highly Sensitive Youth, and Highly Sensitive Men. Sensitivity Circle fees are sliding scale $125-$75/meeting. Register on Eventbrite: https://www.eventbrite.com/o/alane-freund-31061471871

AYHSAre You Highly Sensitive LIVE membership includes monthly webinars for HSPs and for Parents of Sensitive Youth. Webinars are live and also all members receive recordings. I answer questions that are presubmitted or asked live, so it’s a live Q&A! The fee for the AYHS membership is $37/month. Register here: https://www.areyouhighlysensitive.com/account/

How do I pay?

The easiest way to pay is by credit or debit card (including HSA or FSA). You will enter your card number into my HIPAA compliant online client portal. You will be billed for sessions as they occur, or you may bring cash or check to your session.

Most clients pay in advance for a package of sessions in order to save on the cost. I have a five-day cancellation policy, so payment will be billed automatically when sessions are cancelled within the window.

Do you accept insurance?

My services are covered by PPO insurance that pays for out-of-network psychotherapy. I am a Licensed Marriage and Family Therapist (Lic. #LMFT36077) and will provide a superbill in order for you to be reimbursed by your insurance company at the rate they pay for mental health services.

What about diversity?

My long career in mental health and school counseling has given me experience in a variety of settings, and I have learned that diversity means many different things. I have worked in community mental health and in schools and thanks to that experience have a great passion for collaboration.

I am experienced with a great range of mental health issues, though I am now focused on supporting families and highly sensitive people. Alternative and diverse families come in a variety of configurations, and I have supported a great many of them over the past three decades.

My own family is ethnically diverse. I have completed extensive training in confronting racism, and I am an African American service specialist.

Do you work with LGBTQ+ clients?

I am certified in diversity training with the queer community and am culturally competent. In fact, I offer cultural competency training for health professionals, educational settings/schools, and businesses who want to better support and understand their LGBTQ+ clients, students, customers, and employees.

What is your experience in working with childhood illness and special needs children?

Some of my young clients and their families struggle with childhood learning differences, ADHD, anxiety, or chronic illness. Through consultation, I support parents in the very challenging journey of loving and raising a child who has challenges other children don’t have.

Children and teens living with these challenges often flourish in my equine-assisted therapy practice. Horses communicate on a different level – they speak horse – and verbal human language is irrelevant. Horses respond to the inside of a person, and they tend to love the tender insides of children of all types.

How long will I be in therapy?

It depends on your goals and presenting questions. I am a big believer in solution-oriented therapy which means we will work on solutions in every session. Some clients come for short bursts of 10-15 sessions to solve a specific problem or issue.

Often young people who are constantly growing and changing benefit from ongoing support.

Highly sensitive people who are learning a new way of living and the five to thrive might also choose to attend therapy longer, particularly if they have not done much therapy in the past and have trauma they are learning to heal and transform.

Do you prescribe medication?

I am not a medical doctor and thus do not prescribe medication. I do sometimes recommend a client seek the consultation of a colleague who is a prescribing psychiatrist, especially in instances of debilitating mental illness.

Medication can be a good tool for creating a break in a difficult cycle.

I also refer clients to holistic practitioners and have a team of colleagues who are well-versed in the trait of high sensitivity, including acupuncturists, hypnotherapists, chiropractors, nutritionists, energy healers, cranial sacral therapists, a therapeutic chef, and others. These professionals work collegially with me to help our clients heal and flourish.

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